Customer Service Administrator Dublin West Rathcoole
Customer Service Administrator
Our client is looking for a customer-focused individual to join their customer service team. This is an exciting opportunity to join a thriving company, that values exceptional service and believes in putting customers first.
As a Customer Service Administrator, you will be at the forefront of our client's commitment to providing unparalleled customer experiences. You'll play a pivotal role in handling inquiries, resolving issues, and ensuring every customer interaction leaves a lasting positive impression. Your exceptional organisational and communication skills will be vital in maintaining accurate records and providing seamless support.
* Respond to customer inquiries with professionalism, empathy, and dedication to exceeding expectations.
* Effectively manage and prioritise customer requests to ensure timely resolution and follow-up.
* Processing customer's orders
* Maintain detailed and accurate customer records, tracking interactions and feedback.
* Collaborate with cross-functional teams to address customer concerns and optimise service delivery.
* Identify opportunities for process improvement to enhance overall customer satisfaction.
* Previous experience in a customer service or administrative role, with a passion for delivering exceptional service.
* Data input experience.
* Excellent communication skills, both written and verbal, to engage effectively with customers and colleagues.
* A good multitasker with the ability to prioritise daily tasks.
* Strong problem-solving abilities, with a focus on finding swift and efficient solutions.
* Proficient computer skills, including experience with Microsoft Office Suite.
* A friendly and approachable demeanor, with a natural ability to build rapport with customers.
For immediate interview please email CV to: email@example.com