Finnish Technical Support - Greece, Athens
Technical Support for Finnish Speaking Customers
Full Time Technical Support Job Languages: Finnish Athens, Greece
One of Europe's largest customer service providers is expanding and hiring Technical Support and Customer Service Agents in Athens, Greece
A great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all.
Opportunity to join a big family of more than 10000 people from 109 nationalities.
Do you have excellent communication skills in Finnish?
Great opportunity to Work with a Technical Support Team for Finnish Speaking Customers
Client is hiring Finnish speakers to follow a 4-week training programme and work as Technical Support Representatives.
What your responsibilities will be:
Answering inquiries about products specification via phone, chat and email
Providing troubleshooting for various technical issues.
Maintaining solid customer relationships by handling their questions and concerns with speed and professionalism
Performing data entry
Excellent communication skills in Finnish (near native level)
Good command of English (B2+)
Technical research skills to troubleshoot customer problems.
Advanced internet research skills
Hardware and software Medium to advanced knowledge.
Prior experience in technical support will be considered as an advantage
Minimum 1 Year experience in Customer Service / Fulfilment
Excellent listening skills Ability to walk customers through complex procedures from start to finish Confident, adaptable & Empathetic
Soft skills imperative combined with IT technical knowledge
Positive & Flexible attitude
Good stamina in dealing with frustrated customer
Minimum of 2 years of computer experience and computer skills
Advanced knowledge of hardware and software
Basic Skills in working with CRM Tools such as Salesforce or similar
Self-Sufficient & confident in troubleshooting technical issues
Proficiency in PC usage
Call Centre experience will be preferred
Complete relocation support (flight ticket to Greece, 2-week hotel accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us), when applicable
Competitive monthly salary + 2 extra salaries per year
Private Health Insurance
Numerous benefits and discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
Work for a Great Place to Work-Certified Company that fosters diversity
Greece has enviable history and culture, climate and cuisine and the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network.
Greece is a popular destination for tourists and expats alike.
Would you like to see more Finnish speaking jobs options?
Do you need even more available jobs?
Are you a Fluent Finnish speaker?
For immediate interview please email CV to: firstname.lastname@example.org
or call Dagmar on Mobile + Whatsapp: +39 339 544 5332