German Technical Support Jobs in Greece

Job Description

The Role:

Receive inbound calls, E mails and Chats from consumers requiring product support
Maintain, analyse, troubleshoot and attempt repair of all products
Investigate issues and solve problems; performing root cause analysis in effort to provide permanent resolutions

What we are looking for

Technical Support Representatives will provide technical and network problem resolution to customers by performing some relevant questions, while guiding users through step-by-step solutions.
Clear communication and soft skills (written + verbal)
Strong tech skills and familiarity with new technologies
Capability of handling demanding clients and stressful situations
Readiness to work in a fast paced environment
Demonstrate an efficient communication and politeness during the call
Effective listening skills
Knowledge Retention + Attention to Detail
Native/Near native German
Fluent English

Benefits:

Bonus
Relocation package: Flight ticket given (within UE), taxi from airport, 2 weeks hotel accommodation (breakfast included)
*Production Bonus
*On-site canteen
*Great Benefits & Discounts (Greek lessons, Theaters & Shows, etc.)
*Modern facilities and high technology devices and tools
*Casual dress code!
*Career Development Opportunities
*Company s Family Program (summer camp for children, discounts etc.)
*Extra overtime pay
*In-House doctor and examination center
*Welcome event
*Employee Relations team to help new hires integrate in the Greek lifestyle and culture


Our placement services are free to all candidates