Italian Customer Service Support Brno, Czech Republic

  • Job Reference: 70900T S2311
  • Date Posted: 2 February 2024
  • Recruiter: Headhunt International
  • Website: http://www.headhuntinternational.com
  • Location: Brno
  • Salary: €18,000 to €21,600
  • Bonus/Benefits: plus benefits
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Customer Service Italian Customer Support Specialist Brno, Czech Republic
CS Italian
Customer Service Italy Multilingual Jobs
Brno, Czech Republic


Are you a language enthusiast who enjoys helping others?
Do you thrive in a diverse and fast-paced environment?
Join a team as a Multilingual Customer Support Specialist and become a vital part of a global customer satisfaction efforts.

A major multinational company based in Brno, Czech Republic is expanding and hiring Customer Service Representatives with language skills.

Role:

As a Customer Support Specialist, you will play a crucial role in providing customer services to clients across the globe. Your linguistic skills will be invaluable in communicating with our diverse customer base, understanding their needs, and resolving any inquiries or issues they might have.

Key Responsibilities:
- Communicate with customers via various channels (phone, email, chat) in multiple languages.
- Assist customers in navigating our products/services and address their questions or concerns effectively.
- Troubleshoot technical issues and provide step-by-step guidance to ensure a seamless customer experience.
- Collaborate with cross-functional teams to escalate and resolve complex issues.
- Maintain accurate records of customer interactions and transactions.

Requirements:
- Fluency in Italian and English excellent communication skills in written and spoken
form.
- Prior experience in customer support or a related role is preferred.
- Strong problem-solving abilities and the capacity to remain calm under pressure.
- Proficiency in using customer support software and tools.
- Adaptability to work in a dynamic, fast-paced environment.
- Exceptional interpersonal skills and a genuine passion for helping others.

Benefits:
- Competitive salary and performance-based bonuses.
- Opportunities for career growth and development.
- A collaborative and inclusive work culture that values diversity.
- 2 weeks free accommodation in hotel with breakfast and flight, taxi pick you up from
airport

Application Process:

If you're excited about this position and about making a difference, please submit your resume and a detailing your relevant experience and language skills. In your cover letter, please mention your proficiency in each language and provide examples of how you've demonstrated exceptional customer service skills.
At Head Hunt International we celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage individuals from all backgrounds to apply.
For a friendly chat regarding this position please send your CV to Dagmar at: dc@headhuntinternational.com or let's talk or chat on Whatsapp on: + 39 (0)339 5445332