Transformation Manager - Dublin
Salary: €70-80,000 + 15% Bonus + Benefits
Our client has undergone a significant transformation over the last number of years, taking bold strategic moves to ensure we continue to deliver as a sustainable, profitable business in the digital world. In response to the ongoing transformation, the Transformation Team ensures that the business change needs are met and transformation programmes are delivered successfully throughout the business.
Reporting to the Head of Transformation, the role will focus on the development, recalibration and implementation of best-in-class Target Operating Models (including people, processes and technology). This is an exciting opportunity to join a Transformation Team within one of Ireland's leading organisations, and impact the future success of the business transformation agenda.
Working closely with business stakeholders to deliver transformation priorities.
Working with functional subject matter experts to understand "As Is" processes, supporting technology, pain points and opportunities; analysing the current state to facilitate improvement activity and define the "To Be" based on requirements and best practice.
Investigating business problems and opportunities by identifying, aggregating and analysing data, producing recommendations to inform decision making.
Supporting the development and implementation of best-in-class operating models (people, processes, technology) in accordance with the company Vision and design principles.
Driving implementation of transformation projects (process changes / IT changes).
Creating Business Requirement Documents (BRDs) for technology elements of transformation projects.
Managing User Acceptance Testing (UAT) with business teams, ensuring that test cases are fit for purpose and have the correct level of coverage.
Working with the IT Team to provide details on technology asks across the transformation projects.
Mentoring and managing team members, transferring skills to empower champions and foster a culture of continuous improvement throughout the organisation.
Working with different functions on defining and implementing performance indicators and service-level agreements with internal customers.
Contributing as required with preparations for, and active participation in, union engagements.
Creating plans and deliver informative reports and provide quality ad-hoc management information.
Ensuring adherence to the company governance requirements
Knowledge & Experience
You will have a relevant third level degree in a business or related discipline with 5+ years recent, relevant experience in a similar role. Ideally you will have management consultancy experience and demonstrable success establishing and implementing business change projects is essential. Experience in the delivery of Lean / Agile methodology is a distinct advantage. You will have a professional qualification in Project Management, Lean (Green Belt / Black Belt Level) and / or Agile or willingness to obtain one. Excellent analytical skills and the ability to turn data into useful and actionable insights is critical. The ability to communicate effectively, presenting complex details, concepts and information at the appropriate level relative to the audience will also be key.
You are an innovator who thrives on identifying solutions and opportunities within a business, demonstrating confidence in managing communications and engagement at all organisational levels, including C-Suite and project sponsorship. You take initiative and self-manage, with a "can do" attitude, expertly meeting tight deadlines and working well under pressure. You'll be strategic as well as tactical, providing "hands on support" where appropriate. You will be passionate about the successful delivery of An Post's continued transformation as a sustainable and profitable business. Awareness / experience of unionised environments is an advantage.
(The following competencies are critical to the delivery of results and/or to superior performance in this role:)
Problem Solving & Analysis
Influencing & Gaining Commitment
For further information & full job spec Please Call Orla today in confidence on mobile 086 1526159 or email firstname.lastname@example.org